FRANK'S FAMILY CAR CARE

941-766-8622 | 1182-A Tamiami Trail Port Charlotte, FL 33953

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Port Charlotte, FL

Excellent service and verbal summary of work completed. Scheduling and follow up extremely service oriented.

John Larson, 11/17/2023
Quick Lube Services, near Punta Gorda, FL

Took it in for oil and filter and left it. It was done as I was told. Just like usual, great service and quick. (10) on a scale of (10). That is why I go back every time.

Randy Hitchcock, 05/12/2023
Port Charlotte, FL

I was having issues with my car after the hurricane due to water damage. I couldn't find a car rental anywhere I was taking my life in my hands every time I pulled out on the road in my car because it would just shut off at any time. I was really in a situation where I didn't have any way to get to work and back I took my car to Frank's Car Care oh my goodness what a great experience. Joe took care of my car gave me a car to drive while he worked on my car he was absolutely wonderful. He charged a fair price and dealt with my insurance company and then again yesterday I had an issue with air pressure in my tires, and I just pulled in unexpectedly yesterday morning early and he helped me fix everything no charge thank you so much Joe I appreciate you.

Christine Dauro, 01/06/2023
Engine & Transmission, near Port Charlotte

I've been to Frank's 2 times and the service has been outstanding. I came upon them by searching for Jasper engine installer's and Frank's came up. To be a Jasper engine installer you have to have pretty skilled mechanics (Technicians). I would whole heartedly recommend them to anyone who needs work done to their vehicle. You won't be disappointed. FRANKS #1

Willis E Hershey Jr, 04/14/2022
Undercar Services, near North Port

I needed an oil change but also had a slow leak in my rear driver's side tire. Joe called me to discuss the repair, told me I needed new air and cabin filters and was very professional. He came out to greet me when I picked up my car. Very impressed with this shop. Will highly recommend and return for my next scheduled maintenance.

Scott B, 01/17/2022
BEST PLACE IN TOWN. Professional employees yet atmosphere is welcoming and friendly. Prices are affordable. Owner, Joe, is extremely knowledgeable as well as his mechanics. No upselling pressure there. Give them a call for fast, reasonably priced auto care.

Charlotte and Richard R. , 08/11/2021